Senior Project Management Specialist

About the Company:
At Charles River, we are passionate about our role in improving the quality of people?s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe.
Our collective efforts as One Charles River are the key to our success, and we know that every person is important. Every day, each of us plays a critical role in making a difference in the quality of people's lives.
From our animal technicians and security guards to our business managers and executive team, we?re working together to support better, safer and more effective research.?

We are seeking an experienced?Senior Project Management Specialist?for our?Biologics group?located in?Shrewsbury, MA.

In this position, they will have overall responsibility for management of key client projects that require complex planning and in-depth analysis to ensure that deliverables meet client expectations and deadlines.? Interact with Client Services, Operational Staff, and Quality Assurance staff to organize, collect, prepare and disseminate information necessary to ensure project milestones are met from the development of contracts to final reporting.? Work closely with management to develop project management and customer-facing communication and service resources and establish the site as a center of excellence for biologics testing services.?

They will act as a liaison for project communications between clients and site staff. Coordinate routine project update meetings, calls, and status reports. Publish and track deliverables and action items.? Act as a primary motivator to laboratory and related operational teams to meet on-time delivery schedules; and if not, to enforce optimal communication of adjusted timelines from operations to client. Applying insights gained through frequent communication with clients, partner with site resources to prioritize ongoing workload in order to manage and meet competing project deadlines thereby maximizing customer service.? Track and disseminate ongoing project status, including additions and changes to the scope of work, for cost and billing purposes.? Assist with the development of the company?s overall project management approach, helping to create and maintain policies, workflows, forms and templates.? Assist with the selection, implementation and maintenance of project management software (e.g. SmartSheet) that allows timely and open communication of project status to all stakeholders.

Support continuous improvement of processes in all related operating units through tracking of key performance indicators (KPIs).? Assist in training and managing other Project Managers and acting as a backup for the Head of Project Management as required.

  • Bachelor?s degree (BS/BA) or equivalent in analytical chemistry, biochemistry or related field.

  • 5 or more years of experience in biotechnology, pharmaceutical, or Contract Research (CRO) industry.? Experience in a cGMP environment is preferred.

  • An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

  • Must possess excellent management and communication skills.

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