Front Desk
Luna Eye Surgery LLC Luna Eye Surgery LLC Shrewsbury, MA Shrewsbury, MA Full-time Full-time $19 - $24 an hour $19 - $24 an hour 12 days ago 12 days ago 12 days ago
Responsibilities:
- Greet and welcome patients in a friendly and professional manner - Provide exceptional customer service by addressing guest inquiries and resolving any issues or complaints - Answer phone calls, provide information to patients or transfer calls to appropriate staff; identify emergency calls and schedule - Maintain a clean and organized front desk area - Assist with administrative tasks such as filing, data entry, etc.
- Register patients, ensuring all necessary information is obtained - Handle patient check-ins and check-outs efficiently and accurately - Ensure that proper authorization/referral or waiver is collected from the patient -Assist patients in obtaining authorization or referrals that have not been received by the practice as necessary - Schedule return appointments for follow-up as necessary - Schedule, reschedule, and cancel appointments as necessary - Follow Office Opening and Closing Procedures as required - Process payments/fees and maintain accurate records of transactions - Check-out all patients; review fee sheets for correct charges and diagnosis marked - Perform other duties, as required - Other duties as assigned.
Requirements:
- Previous experience in a customer service role is preferred - Strong communication and interpersonal skills - Proficient in computer skills - Ability to multitask and prioritize tasks effectively - Excellent organizational skills with attention to detail - Knowledge of basic clerical duties such as filing, transcribing, and calendar management is a plus If you are a friendly and professional individual with excellent customer service skills, we would love to hear from you.
Join our team as a Front Desk Service Representative and contribute to creating a positive experience for our patients.
Job Type:
Full-time Pay:
$19.
00 - $24.
00 per hour Expected hours:
No less than 40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
- Greet and welcome patients in a friendly and professional manner - Provide exceptional customer service by addressing guest inquiries and resolving any issues or complaints - Answer phone calls, provide information to patients or transfer calls to appropriate staff; identify emergency calls and schedule - Maintain a clean and organized front desk area - Assist with administrative tasks such as filing, data entry, etc.
- Register patients, ensuring all necessary information is obtained - Handle patient check-ins and check-outs efficiently and accurately - Ensure that proper authorization/referral or waiver is collected from the patient -Assist patients in obtaining authorization or referrals that have not been received by the practice as necessary - Schedule return appointments for follow-up as necessary - Schedule, reschedule, and cancel appointments as necessary - Follow Office Opening and Closing Procedures as required - Process payments/fees and maintain accurate records of transactions - Check-out all patients; review fee sheets for correct charges and diagnosis marked - Perform other duties, as required - Other duties as assigned.
Requirements:
- Previous experience in a customer service role is preferred - Strong communication and interpersonal skills - Proficient in computer skills - Ability to multitask and prioritize tasks effectively - Excellent organizational skills with attention to detail - Knowledge of basic clerical duties such as filing, transcribing, and calendar management is a plus If you are a friendly and professional individual with excellent customer service skills, we would love to hear from you.
Join our team as a Front Desk Service Representative and contribute to creating a positive experience for our patients.
Job Type:
Full-time Pay:
$19.
00 - $24.
00 per hour Expected hours:
No less than 40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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